Privacy Policy
Welcome to KarryWorkshop (the “Site”). Your privacy is a top priority for us, and this Privacy Policy is designed to transparently explain how we collect, use, disclose, store, and protect your personal information when you interact with our Site—whether you register an account, purchase products or services, participate in promotions or 抽奖活动 (sweepstakes), upload content, or contact us. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Who We Are
The Site KarryWorkshop is operated by Yilinda Trading Co., Ltd. (“we,” “us,” or “our”)—a business entity registered in China, with our principal place of business located at:
Guangdong – Foshan – 528216, Danzao Town, He Village, Old Village, Iron Materials City, No. C33, Factory 3.
We provide products and services through the Site, with our primary business operations focused on customers in the United States. For any questions about this Privacy Policy or our privacy practices, you may contact us using the details provided in Section 12 (“Contact Us”) below.
2. Information We Collect
We collect personal information only where it is necessary for the purposes outlined in this Policy, and we do so through two primary means: information you voluntarily provide (“User-Provided Information”) and information collected automatically when you use the Site (“Automatically Collected Information”).
2.1 User-Provided Information
This is information you actively share with us when engaging with the Site’s features. Examples include:
- Account Registration Details: When creating an account on the Site, we collect information such as your full name, email address, password (stored securely using encryption), and any additional details you choose to provide (e.g., phone number for order updates).
- Order and Transaction Information: If you purchase products or services through the Site, we collect data necessary to process and fulfill your order, including your shipping address, billing address, phone number, and payment details (e.g., credit card information—note that payment details are processed by trusted third-party payment providers and not stored directly on our servers unless required by law).
- User-Uploaded Content: The Site allows you to upload text, images, or other media (e.g., through 留言表单 (contact forms), chat windows, or account-related features). All content you upload is collected and stored by us to facilitate communication, process requests, or display your contributions (where applicable).
- Promotion and Sweepstakes Entries: When you participate in our promotional activities (e.g., discounts, limited-time offers) or 抽奖活动 (sweepstakes), we collect information required to enter and administer the activity, such as your name, email address, phone number, and shipping address (to deliver prizes if you win).
- Contact and Support Requests: When you reach out to us via email (info@karryworkshop.com) or our Contact Us page, we collect the content of your message, your contact details, and any additional information you provide to help resolve your inquiry.
2.2 Automatically Collected Information
When you visit or use the Site, we may automatically collect certain data about your interaction, even if you do not create an account. This helps us improve the Site’s performance, personalize your experience, and understand usage patterns. Examples include:
- Log Data: Our servers automatically record “Log Data” each time you access the Site. This may include your IP address (a unique identifier for your device’s internet connection), browser type (e.g., Chrome, Safari), operating system (e.g., Windows, iOS), the specific pages you visit on the Site, the date and time of your visit, the duration you spend on each page, and diagnostic data (e.g., error messages or loading issues).
- Cookies and Similar Technologies: We use cookies, web beacons, and pixel tags to collect information about your browsing behavior. Cookies are small text files stored on your device that enable features like remembering your login status, personalizing content, or tracking how you navigate the Site. You can manage cookie settings through your browser (e.g., disable non-essential cookies), but note that disabling cookies may limit your ability to use certain Site features (e.g., account login, order processing).
- Device Information: We may collect details about the device you use to access the Site, such as the device’s model, unique device identifier (UDID), mobile network information, and Wi-Fi connection status.
3. How We Use Your Information
We use the information we collect for specific, legitimate purposes that align with the services we provide and your interaction with the Site. These purposes include:
- To Operate and Maintain the Site: We use your information to keep the Site functional—e.g., hosting your account, processing page loads, and resolving technical issues.
- To Fulfill Orders and Provide Services: For users who purchase products or services, we use your order and contact information to process payments, ship items, send order confirmations, and provide updates on delivery status.
- To Manage Your Account: We use your registration details to create and maintain your account, allow you to log in securely, and update you on account-related changes (e.g., password resets, profile updates).
- To Communicate With You: We may use your email address or phone number to:
- Send transactional communications (e.g., order confirmations, shipping notices, refund updates).
- Respond to your questions, comments, or support requests.
- Share promotional content (e.g., information about sales, new products, or sweepstakes)—but only if you have opted in to receive such communications (you may opt out at any time, as explained in Section 6).
- To Personalize Your Experience: We use data about your browsing and purchase history to tailor the Site to your preferences—e.g., recommending products you may be interested in or displaying content relevant to your location.
- To Improve Our Products and Services: We analyze usage data (e.g., which pages are most visited, common user actions) to identify areas for improvement, such as updating Site features, enhancing product offerings, or streamlining the checkout process.
- To Prevent Fraud and Ensure Security: We use information like IP addresses and transaction details to detect and prevent fraudulent activity (e.g., unauthorized account access, fake orders) and protect the security of our Site, users, and business.
- To Administer Promotions and Sweepstakes: We use entry information to manage promotional activities, select winners, and deliver prizes (where applicable).
- To Comply With Legal Obligations: We may use or disclose your information to meet legal requirements, such as responding to subpoenas, complying with tax laws, or adhering to data protection regulations in China (where we are based) and the United States (where we conduct business).
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third parties in the following limited circumstances:
- Third-Party Service Providers: We engage reputable third-party companies to perform services on our behalf, and these providers may need access to your information to carry out their work. Examples include:
- Payment processors (e.g., to handle credit card transactions securely).
- Shipping and logistics providers (e.g., to deliver your orders).
- Email service providers (e.g., to send transactional or promotional emails).
- Data analytics tools (e.g., to analyze Site usage and improve performance).All such service providers are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality and security of your data.
- Business Partners (With Consent): If we partner with other companies to offer co-branded products or services (e.g., a joint promotion), we may share your information with these partners only if you have explicitly agreed to such sharing (e.g., by checking a box during sign-up).
- Legal and Regulatory Authorities: We may disclose your information if required by law, such as in response to a court order, subpoena, or request from a government agency (e.g., tax authorities, data protection regulators). We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others (e.g., to investigate fraud or address safety threats).
- Business Transfers: In the event of a merger, acquisition, sale of all or part of our assets, or other business reorganization (e.g., a bankruptcy proceeding), your personal information may be transferred to the new owner or entity as part of the transaction. We will notify you via email or a prominent notice on the Site if such a transfer occurs, and we will ensure the new entity adheres to the terms of this Privacy Policy.
5. Data Security
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. Examples of these measures include:
- Encryption of sensitive data (e.g., passwords, payment details) using industry-standard protocols (e.g., SSL/TLS for data transmitted between your device and our Site).
- Restricted access to personal information—only authorized employees, contractors, or service providers who need the information to perform their duties have access.
- Regular security audits and updates to our systems and software to address vulnerabilities.
- Secure storage of data on servers protected by firewalls and other security technologies.
However, it is important to note that no method of transmitting or storing data over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You also play a role in protecting your data—for example, by using a strong, unique password for your account and not sharing your login credentials with others.
6. Your Rights and Choices
You have certain rights regarding your personal information, and we provide ways for you to exercise these rights:
- Access and Correct Your Information: You can view, update, or correct most of your personal information by logging into your account on the Site and navigating to your profile settings. For information not accessible through your account (e.g., historical order data), you may contact us at info@karryworkshop.com to request access or corrections.
- Opt Out of Promotional Communications: If you no longer wish to receive promotional emails (e.g., about sales or sweepstakes), you can opt out by clicking the “Unsubscribe” link at the bottom of any promotional email we send. You may also contact us at info@karryworkshop.com to request removal from our promotional mailing list. Note that we may still send you transactional communications (e.g., order confirmations) even if you opt out of promotions.
- Manage Cookie Settings: Most web browsers allow you to control cookies through their settings (e.g., block all cookies, delete existing cookies, or notify you before a cookie is stored). You can find instructions for managing cookies in your browser’s help menu. Keep in mind that disabling cookies may affect your ability to use certain Site features.
- Request Account Deletion: If you wish to delete your account and the personal information associated with it, you may contact us at info@karryworkshop.com with your request. We will process your request within a reasonable timeframe, but note that we may retain certain information (e.g., order history) for legal or tax purposes, or to comply with our record-keeping obligations.
- Withdraw Consent: If you previously gave consent for us to use your information for a specific purpose (e.g., sharing with a business partner), you may withdraw that consent by contacting us at info@karryworkshop.com.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without the consent of a parent or legal guardian, we will take immediate steps to delete that information from our servers. If you believe we may have collected information from a child under 13, please contact us at info@karryworkshop.com.
8. International Data Transfers
We are based in China, so your personal information may be processed, stored, or transferred to servers located in China or other countries where our service providers operate (e.g., the United States, where some payment processors are based). By using the Site, you consent to the transfer of your information to countries outside of your country of residence—including countries that may have different data protection laws than your home country. We take steps to ensure that any international transfers of your information comply with applicable data protection regulations, such as using standard contractual clauses (SCCs) with our service providers to ensure adequate protection of your data.
9. Third-Party Links
The Site may contain links to third-party websites, services, or content (e.g., links to product reviews, social media platforms, or payment processors). This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your information.
10. Intellectual Property
All content on the Site—including but not limited to logos, trademarks, text, images, graphics, videos, audio clips, digital downloads, data compilations, and software—is the exclusive intellectual property of Yilinda Trading Co., Ltd. (or its licensed content suppliers) and is protected by international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, display, perform, or otherwise use any of this content without the prior written permission of Yilinda Trading Co., Ltd. This includes (but is not limited to) copying Site text for personal or commercial use, downloading or sharing images without authorization, or using our logo in any way that implies affiliation with your business or brand. Unauthorized use of our intellectual property may result in legal action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make changes, we will:
- Revise the “Last Updated” date at the bottom of this Policy.
- Post the updated Policy on the Site in a prominent location (e.g., a link in the Site’s footer).
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after the updated Policy is posted constitutes your acceptance of the changes. If we make material changes (e.g., changes to how we share your information), we may also notify you via email (sent to the address associated with your account) or a pop-up notice on the Site.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, your personal information, or our privacy practices, please contact us using one of the following methods:
- Email: info@karryworkshop.com
- Contact Us Page: https://karryworkshop.com/contact/
- Mail: Yilinda Trading Co., Ltd., Guangdong – Foshan – 528216, Danzao Town, He Village, Old Village, Iron Materials City, No. C33, Factory 3
We will respond to your inquiry within a reasonable timeframe (typically 5–10 business days) and work to address your concerns promptly.
Last Updated: August 25,2025
